Sales and Customer Service Courses

Download our Training Brochure

Developing People has provided us with the necessary challenge, advice, guidance and training and development support to help us grow and develop our managers and staff globally and improve their performance.

Mike Proctor - Global HR Director

Lenzing Group


We offer high impact skills bursts, half day, 1 and 2 day courses. The duration of the course will depend upon the depth of knowledge required.


Our recommended number of delegates is 10. We can cater for larger numbers but small group sizes mean that everyone can explore issues that are critical to them or the organisation with our expert trainers


Our training courses can be delivered face to face or virtually. We have the capability to deliver in all the major European languages. Our in house training courses can be delivered on site or at an external venue anywhere in the UK or Internationally.

Advocacy and Influencing Skills

Dealing with Difficult Customers and Situations

Key Account Management

Brilliant Sales Presentations - Module 1

Developing Customer Handling Skills

Responding to Verbally Aggressive Customers

Brilliant Sales Presentations - Module 2

Developing and Broadening Relationships

Successful Selling

Customer Service Excellence

Face to Face Communication Skills

Writing Winning Sales Proposals