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We recognise that Developing People has a unique set of skills and experiences that work successfully for us - particularly because they provide an objective view to support and challenge us from outside the Organisation.

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Business management and leadership courses with Developing People International

We are a leading edge provider of leadership and management development interventions, talent assessment services and formal training courses.  Our aim is our strap line – ‘Developing People to Drive Performance’ and that is what we do.    

We deliver a wide portfolio of learning experiences development interventions and bespoke solutions that transform personal and business performance and enable organisations to achieve their goals.

However complex the challenge, we bring together the right people with the right skills to deliver the right interventions for you and your people and business.

We work internationally and have helped some of the world’s leading brands to develop the performance of their managers and staff.

To learn more about how we can help you to create measurable change that drives your business’ performance and growth, get in touch by calling 0800 280 2346 or via our contact us page.

Management Tip

Ways to Embed the Learning from Dealing with Difficult Customers Training – Tips 1 and 2 of 10 ____________________________________________________________________ If you manage a team or individuals that have recently participated in Dealing with Difficult Customer Training or have attended one of our Customer Service Training Courses, here are some great tips to help you reinforce their learning back in the workplace ................................. 1. Create real-life Role-playing Scenarios: Set up regular role-playing sessions where team members take turns playing the role of both the customer and the service representative................................................ 2. Create scenarios that mimic real-life difficult customer interactions to allow employees to practice and refine their responses when dealing with difficult customers.

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