In House Training Courses

We deliver inspirational training courses that enable managers to drive performance in their teams and organisations. Our belief is that training has more impact when it is delivered in your organisation’s context and we specialise in delivering in house training and also offer virtual/online training, that is integrated and engaging with the greatest possible business relevance for groups of managers and staff and do not run open courses.  However we do offer an individual approach to most development needs, please contact us for details.

By working in partnership with our clients, our team of expert trainers are able to deliver a range of in house training courses to meet client’s specific needs on topics such as leadership, management, resilience and wellbeing and developing the customer experience.

Download our Training Brochure  which lists our one and two day in house training courses or contact us to find out more about our suite of high impact courses.


Our unique training proposition includes the following:

  • Course Choice – We offer a range of Core, Core Plus and Premium in house training courses to give you choice about what level of service and support you need and choice about the level of investment you wish to make. Our Offering shows the details of the unique propositions.

  • Training preparation – We provide pre-course reading materials and self reflection questionnaires to ensure your managers are fully prepared and arrive at the programme in the right mind set.

  • Training delivery – Our training can be delivered face to face or online but is always highly engaging and interactive.   We believe that learning and development should begin with an immersion in ‘real world’ business problems. What this means is that nearly every concept, tool, and framework is backed up by a series of living case studies and practical examples that we have developed.  We use a blend of highly interactive training, discussion, case studies and group work to stimulate thinking and develop the participants’ capability. We use accelerated learning techniques, integrated with other aids such as posters, video, skills exercises and discussion work to make the learning interesting and memorable.

  • Online Training – These high impact sessions make use of breakout rooms for small group work, whiteboards to capture and share outputs and facilitated plenary activities.  We often include videos and use polls and quizzes to  engage the group and include regular breaks to keep energy high.

  • Training review – We use a robust evaluation system to measure the impact the course has had on the performance of your managers to ensure your organisation has gained the necessary value from the investment made with us.

For more than 30 years, Developing People International has been at the forefront of delivering highly impactful learning and the training expert of choice for a number of the world’s leading brands.  

To learn more about the impact our training courses have had and how our clients have benefited from our support visit  What Our Clients Say


We offer high impact skills bursts, half day, 1 and 2 day courses. The duration of the course will depend upon the depth of knowledge required.


Our recommended number of delegates is 10. We can cater for larger numbers but small group sizes mean that everyone can explore issues that are critical to them or the organisation with our expert trainers


Our training courses can be delivered face to face or virtually. We have the capability to deliver in all the major European languages. Our in house training courses can be delivered on site or at an external venue anywhere in the UK or Internationally.

Developing People has provided us with the necessary challenge, advice, guidance and training and development support to help us grow and develop our managers and staff globally and improve their performance.

Mike Proctor

Global HR Director

Developing People’s coaching has helped myself and a number of my Key Executives to develop their leadership skills and performance and to prepare and support them as they have taken on bigger roles in the IBM Global Software business. 

Graham Spittle

Vice President

You worked with us to understand the training needs and what we wanted to up skill the managers on as a result we managed to deliver a pan EU training offer that was well received by all. 

Jo Palmer

HR Manager

All of the trainees on Assertiveness Skills training with Developing People were really happy with the delivery, the tutor's approach and knowledge as well as the content of the training. We will definitely use Developing People again when a training need arises.

Paula Packowska

L&D Assistant

Management Tip

Ways to Embed the Learning from Dealing with Difficult Customers Training – Tips 1 and 2 of 10 ______________________________________________________________________ If you manage a team or individuals that have recently participated in Dealing with Difficult Customer Training or have attended one of our Customer Service Training Courses, here are some great tips to help you reinforce their learning back in the workplace .......................................... 1. Create real-life Role-playing Scenarios: Set up regular role-playing sessions where team members take turns playing the role of both the customer and the service representative................................................... 2. Create scenarios that mimic real-life difficult customer interactions to allow employees to practice and refine their responses when dealing with difficult customers.
Let us say Thank You with huge discounts on our most popular courses
In 2023 Developing People International celebrated 30 Years in business. We would like to say thank you to all our clients old and new by offering substantial discounts on our most popular courses. This offer is available for a short time only, for full details.