What Our Clients Say

We have built an enviable reputation for retaining clients over a long period.  We have achieved this by understanding our clients’ needs and delivering personalised solutions that create measurable change.  This is why leading organisations such as Samsung, IBM, Go Ahead and Hamleys choose us to develop their people.

If you are considering engaging us to support you to develop your people and drive your business’ performance then why not read what our clients say about us, our services and the impact we have had on their businesses below. 

Our Offers
Covid 19 has certainly brought its own challenges but there are opportunities too. We specialise in face to face training that is engaging, integrated and business relevant. The majority of our courses can also be delivered virtually. We believe that good leaders recognise the importance of investing in their people especially during tough times so please look at our offers page to find out how we can support you.

Developing People has provided us with the necessary challenge, advice, guidance and training and development support to help us grow and develop our managers and staff globally and improve their performance.

Mike Proctor

Global HR Director

The training and development programs have had a real impact on the business, helping us to rapidly improve vehicle reliability as well as reduce costs.

Geoff Parsons

Engineering Director


Of all the courses we have held recently this has been one of the most useful for the team and the one they have enjoyed the most. I also attended this course, and it was excellent. The delivery was informative but light and participative, ensuring everyone took part but without making anybody feel uncomfortable. Stuart’s knowledge was evident and appreciated by everyone.

I would recommend the training to anybody looking for such a course and I will happily do so. I will also keep Developing People International  in mind for any future training needs.

Deborah Williams-Dorn Customer Services Manager Customer Services

Chichester District Council

You worked with us to understand the training needs and what we wanted to up skill the managers on as a result we managed to deliver a pan EU training offer that was well received by all. 

Jo Palmer

HR Manager

I wanted to feedback on the brilliant ‘Dealing with Difficult Customers’ course we ran across our organisation at three separate events.  It has changed the way we deal with customers and I have seen our staff employ the skills and tips they learnt with great results. Stuart was very knowledgeable and was able to tailor each event to our individual needs as there were a  number of different requirements from the delegates.  The experience with Developing People from start to finish was faultless, we will certainly run the course again in the future for new employees. I would highly recommend the course to other organisations that deal with customers. 

Kevin Halpin-Rose

HR Business Partner

Once again we have used Developing People to deliver training to colleagues.

Nationally abuse to staff in a customer service setting is on the increase.  We wanted to equip our teams with the skills to be able to deal with verbally abusive customers. Working with Sandra and Stuart they listened to our needs and tailored a course to suit us. They delivered 4 ‘Responding to Verbally Aggressive Customers’ sessions in person at our head office.

From start to finish Developing People have been brilliant, listening to our needs, providing an excellent training course on the day, ensuring attendees received their certificates promptly and most importantly delivering a fit for purpose course. The feedback from attendees has also been really positive – one saying ‘it’s the best course they’ve ever been on’ – high praise indeed!

Jackie Vater

Service Delivery Manager


At the ABPI we have been delighted with the coaching support that you have provided to our senior team.  Your support has proved to be successful for both Newly appointed Directors and those evolving in their management career.  The Directors involved have reported back very positive experiences from their bespoke coaching programme and we have also seen the coaching and advice in action with demonstrable changes in management approaches and behaviours.  What was helpful was placing the right consultant with the person in question and making sure the relationship was going to work from the start.  You encouraged us to do this and I can now confirm this was the right thing to do, engaging and building trust from the outset had a large part to play in the positive results and coaching relationship that then followed.  We plan to work with you again on any future coaching and support requirements.

Samantha Ogden

Chief of Staff

Developing People were very professional and well organised. They provided an objective and challenging view point and helped the Anaesthesia and Surgery team to come up with a clear plan on how we could work more effectively together and deliver our challenging cost improvement programme.

Karen Morrey

Divisional General Manager, University Hospital of North Staffordshire Anaesthesia & Surgery

Developing People facilitated a Team Development Away day which was both invaluable and fun. As a result our team is in a much better place than it was four months ago, and we have a greater appreciation of each other’s differences, strengths and weaknesses. We communicate more effectively as a team and have learnt a great deal about each other which has had a positive effect on our performance. 

Martin McDonald

Assistant Director Procurement

Developing People worked flexibly with us to design and deliver these Development Centres to produce a mapping of each manager’s individual strengths and weaknesses and a new personal development plan. The success of this programme is reflected in a 20% improvement in the number of staff who believe they are well managed measured through our Staff Survey 

Shelagh Legrave

Chief Operating Officer

Here at Walsall Healthcare we are committed to developing our people whether it be Leadership training or essential  skills for frontline managers. We recently invited Developing People to deliver a  one day  Crucial Conversation Skills programme. The feedback was excellent, with delegates stating that they were able to  reflect on and discuss their current challenges and apply the theory gained in a highly practical and confident manner. 

Barbara Emanuel

Training and Development Manager

The course went down very well with the participants. The training was packed with useful tools and techniques. It’s important because it impacts directly on the way in which you interact with other people. 

Sarah Price

Central Training Trainer

The leadership programme was an instant success, challenging a key group to think of the future and act confidently and without direction from above. Developing People’s ability to understand our culture and act within it, whilst pushing its boundaries, has been impressive. 

Managing Director

Developing People worked closely with us to deliver interventions that met our needs and expectations. They were very professional and provided an excellent service. 

Claire Bradshaw

Staff Development Manager

Developing People took time to understand our requirements, and tailored their services to meet our needs. We were very pleased with the services they provided to us.

Anne Boyce

HR Director

Developing People have worked with us at Chemring Technology Solutions since 2010, to develop and deliver a variety of leadership and management training solutions. This has helped improve the skills, performance and confidence of our current and future leaders which is vital to support the growth of our Company. Their approach was tailored specifically to our needs and they delivered courses which were practical and engaging. 

Victoria Thomson -Chartered MCIPD

HR Advisor

Developing People International delivered a management development programme which has had a significant impact on our business. Their approach was tailored specifically to our needs, and complimented other sessions we were running alongside, so our managers are better able to support the success and continued growth of the business, the feedback from our staff who attended the programme has been excellent.

Bianca Parker-Beckett

Human Resources Manager

Developing People worked with us to design and deliver a Management Development Programme in “bite-size” modules to specifically address the challenges faced by our managers and college.  The programme was excellent value for money and one which I would certainly like to repeat.  The skills learnt on this high impact programme were readily transferred back to the workplace and really benefitted our managers and the college. 

Sarah Meeson

Director HR

Developing People’s coaching has helped me to stand back and look at my new Executive role with fresh, more objective eyes and to confidently take the actions necessary for me to grow into this role quickly and effectively. I have achieved this without losing my competitive drive to succeed. The overwhelmingly positive management survey feedback from my management team is a testimony to the progress that has been made. 

Dave Andrews


Developing People have made a real difference to the leadership team’s capability and performance. The programme helped me and my managers to further develop our leadership skills and gave us the confidence to work more effectively and productively together as a team, and has enabled us to continue to drive the business forward.

Andrew Ronchetti

Site Manager

Attending the 'Difficult & Aggressive Customer Training' was an invaluable experience. The training was thoughtfully designed, covering all the essential areas we needed to address. Stuart and his team were incredibly supportive, creating an open and friendly learning environment that encouraged participation and self-reflection. This training has been incredibly useful for our growing team, boosting our confidence and equipping us with valuable skills to handle challenging customer interactions effectively.

Phoebe Balcombe

Operations Maanager Cold to Cosy Homes

Developing People’s coaching has helped myself and a number of my Key Executives to develop their leadership skills and performance and to prepare and support them as they have taken on bigger roles in the IBM Global Software business. 

Graham Spittle

Vice President

 “Developing People International have worked with GPhC since 2018.  They have delivered a variety of interventions for us including an integrated and business relevant course on Effective Communications Skills Demonstrating Dignity and Respect, which was delivered organisation wide. 

 DPI then worked in partnership with us to design and deliver a Leadership Development Programme (LDP), including a customised 360o survey and 1 to 1 coaching, and culminating in a Senior Leadership Team event.  The LDP has increased the performance and effectiveness of our managers so much that we have engaged DPI to deliver a fifth phase of the programme.  I would also add that DPI are professional, impactful and a pleasure to work with.”

Gary Sharp

Associate Director Human Resources

The client experience development programme delivered by Developing People International has had a significant impact on how our client facing staff perform and manage their client relationships.  This has started to influence the perceptions our clients have of our organisation and we are seeing increasing levels of business as a result. 

Nick Barbeary

Client Experience Director

The Leadership Event was very successful for us. Developing People took us outside of our usual environment and challenged us as a team which was very beneficial as it helped us to improve how we work together. 

Krissie Davies

Operations Director

Developing People have helped us to enhance our recruitment process and educate hiring managers on the benefits of a thorough and robust competency based approach.  An additional benefit has come about through the candidate feedback process which ultimately resulted in several internal applicants taking on additional responsibility. 

Amie Crews

Group Talent Manager

Developing People have helped our managers to take greater responsibility and improve their confidence and performance. This has enabled a number of them to take on broader and more senior roles within the business.

Jamie Cuthbert


Developing People International carried out an extremely sensitive and complex project with precision, insight and clear sightedness. They delivered to extremely tight deadlines and I was delighted with their work. 

Liz Smith

Head of HR English Regions

We recognise that Developing People has a unique set of skills and experiences that work successfully for us - particularly because they provide an objective view to support and challenge us from outside the Organisation. 

Ian McGonigal

Greenock Executive

I have been impressed by the service delivered, which has been both flexible and professional. 

David Edwards

HR Manager

The work that Developing People did was a critical activity for us, and their skills, experience and advice were excellent, and ensured that all involved felt positive about the process and outcomes. 

Peter Walters


Developing People International delivered an Excellent two-day management training course for me and my senior leadership team.  Naina helped us to really improve our understanding of each other and ourselves, getting us out of our comfort zones and addressing really important aspects of how we worked together and with our subordinates.

We left as a united and purposeful team, really motivated to drive positive change throughout the business.

I firmly believe we will be much more successful individually and as a business thanks to Naina’s intervention.

We are booking Developing People International (Naina) for a series of refresher sessions.

Kieran Smith

CEO, Driver Require

The programme has made a huge difference in their (the racecourse MD’s) self perception. Their confidence has increased, they are more positive, they seem to be able to handle difficult relationships in a much better way. 

Lynne Bulmer

Group HR Manager

We were very impressed with the How to Get More Out of Your Working Day Course delivered by Developing People.  The feedback from Participants following the course has been excellent and the skills learned have been easily transferred to the workplace. 

Anne Ashton

Learning and Development Manager

The Staff Grade & Associate Specialist (SAS) doctors who undertook the sessions arranged by Developing People were unanimous in their appreciation of the courses.  They were professional, well-managed and timely. All courses involved a lot of interaction between candidates. This promoted communicating amongst ourselves more effectively, and self-reflection to allow for changes to our own practice that will hopefully result in all of us delivering better patient care. In addition, this self-reflection and changes to our own practice will result in improved job satisfaction for ourselves. 

Dr Angelique Barkhuizen

Developing People are our preferred HR partner and have helped us to successfully manage a number of recruitment, organisational, people and performance related projects. They provide  us with expert independent HR advice and guidance that has added real value to our business.

Nick Cahn


The managers attending this course were very pleased with the practicality of the information; lots of tips and tools, which enabled them to easily transfer the skills to their meeting occasions. The training was focussed to their needs and interactive, which has improved the effectiveness and efficiency of many of our meetings. 

Marie Wood

Training Manager

We particularly like how Developing People recommends how to extend the training skills achieved and keep them alive.  Feedback session with the training department and then a half day feedback ‘surgery’ with the participants to share progress.  We were so impressed with the training from Developing People that we approached them within 2 weeks of the Performance Management training completion to ask for further input into the whole sales team development at a national conference. 

Debbie Woodward

Learning and Development Executive, Galderma

The training was very well received by our managers. It was packed with useful tips, tools and techniques that the participants took away and used to help them manage and reduce their pressure and stress. 

Paula Chilton

Human Resources Manager

All of the trainees on Assertiveness Skills training with Developing People were really happy with the delivery, the tutor's approach and knowledge as well as the content of the training. We will definitely use Developing People again when a training need arises.

Paula Packowska

L&D Assistant

Having independent support, guidance and encouragement at a difficult time.  Ensuring I spent time to reflect on issues, and being made to think.  Positive challenge.  The coaching has improved my self-belief and self-worth and my thinking has become clearer and more focussed. 

Nikky Keely

Managing Director

My interaction with the Developing People Coach is focused, intellectually stimulating and enjoyable.  The coach’s approach and technique is well judged and enables me to accept and engage without becoming defensive or feeling that it is a limited or superficial interaction.

Carole Damoer

Chief Executive

Developing People has supported us in some team training and helped us to understand how we can impact our service for our customers in a positive way and given us the tools to help realise that our own Emotional Intelligence has a huge impact within our daily working and home lives.  We look forward to working together in the future on some more courses that will continue to support a team who truly feels valued and that we are investing in their future through their own development

Hannah Davies

Office Manager, The Governing Council of the Cat Fancy