Developing and Broadening Relationships
Course Aims:
This course is designed to provide delegates with key approaches for developing and broadening relationships and achieving outcomes that deliver mutual gains.
Course Objectives:
At the end of this course delegates will:
- Understand the Six-Stage process for developing and broadening relationships
- Be more confident in how to develop and broaden relationships
- Be able to apply these stages to a live situation they are working on
- Develop a set of actions to apply to this situation and others immediately
Duration/Location:
- 1 day/In house or consultant facilitated virtual course / online training session(s)
Course Contents:
- A pragmatic and immediately applicable approach
- A Six-Stage process
- Skills building and action planning
- What are you trying to achieve?
- What is the current situation?
- Who are you trying to influence?
- What makes them tick?
- What strategy to use?
- What skills and behaviours?
- Sources of Power
- Intangible Primary Needs
- Personal Styles
- Persuasion methods
- Relationship development action plan
- Personal skills development action plan
- Transferring learning back to the workplace
Courses
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