Do you find that your Q&A sessions fall flat?
When you ask people ‘Does anyone have any questions?’ everyone [...]
Dealing with dysfunctional behaviour in meetings
Dysfunctional behaviour in meetings is on the rise. One issue [...]
Be specific when recognising others’ efforts
Most of us have witnessed moments when credit was given [...]
How to Ask for Feedback That Actually Helps
There is a plethora of advice about how to give [...]
When Your Boss Goes Around You
Your boss did it again! He asked one of your [...]
Writing More Effective Emails
Given the number of emails we send (and receive!) everyday [...]
The Things Your Staff Really Want From You
It can sometimes be a puzzling experience trying to work [...]
Giving Your Boss Feedback
Working closely with someone gives you a valuable insight to [...]
Make Receiving Feedback Less Stressful
It is important to recognise that receiving feedback is an [...]
How to Exceed Client Expectations
Pleasing clients is a no brainer in any business, and [...]