Unconscious Bias

Course Aims:

Studies show that organisations who commit themselves to diversity are more successful than others. We are all ‘wired’ to make judgements about people within the first 10 seconds of meeting them. These judgements are influenced by unconscious bias, which affects the way an individual behaves towards another. At work it is important to recognise our biases in order to make equitable and fair choices and to make decisions that are increasingly objective. The course takes a practical approach through everyday examples, and explores the psychology behind unconscious bias. 

Course Objectives:

At the end of this course delegates will be able to:

  • Have an awareness of different types of bias and how they can reduce the occurrence of these impacting our decisions and choices
  • Explore their bias and identify things that organisations can do to minimise negative impacts of unconscious bias
  • Understand the benefits of diversity and inclusion at work and the risks to organisations of inequitable behaviour
  • How the process of the mind works in relation to unconscious bias and how this influences behaviour
  • To recognise how bias may influence workplace practices
  • To identify how as individuals we can become more aware of potential bias


  • 1/2 day/In house or consultant facilitated virtual training session

Course Contents:

  • Overview of how individuals interpret the world
  • An introduction to unconscious bias
  • How diversity adds value to organisations
  • Practical exercises to recognise bias
  • Sharing stories of our biased world
  • Identifying differences
  • Understanding how to reduce unconscious bias
  • Identifying activities at work influenced by bias
  • How to make more objective assessments
  • Workplace scenarios aligned to the employee journey
  • Sharing ideas to improve diversity and inclusion
  • Quiz and test of learning
  • Personal Commitments
  • Transferring learning back to the workplace


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