Facilitating and Chairing Meeting Skills

Course Aims:

The overall purpose of this course is to enable the delegates to chair / facilitate meetings that are focused, keep to time, and get results. 

Course Objectives:

At the end of this course delegates will be able to:

  • Make their meetings shorter, more focused and productive. 
  • Set expectations and standards of behaviour in meetings.  Manage distractions, interruptions and disruptive people.
  • Know how to participate actively and make effective contributions.


  • 1/2 day/In house or consultant facilitated virtual training session

Course Contents:

  • What it is and why it is important?
  • Role and responsibilities of meeting chairs
  • Role and responsibilities of meeting delegates
  • Objectives, purpose and outcomes
  • Responsibilities
  • Process
  • Agenda
  • Making meetings brief
  • Tools for generating ideas
  • Tools for gaining consensus
  • Setting expectations
  • Encouraging participation
  • Handling disagreements
  • Making proactive interventions
  • Dealing with difficult situations
  • Transferring learning back to the workplace


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