Developing and Broadening Relationships

Course Aims:

This course is designed to provide delegates with key approaches for developing and broadening relationships and achieving outcomes that deliver mutual gains. 

Course Objectives:

At the end of this course delegates will:

  • Understand the Six-Stage process for developing and broadening relationships
  • Be more confident in how to develop and broaden relationships
  • Be able to apply these stages to a live situation they are working on
  • Develop a set of actions to apply to this situation and others immediately


  • 1 day/In house or consultant facilitated virtual course / online training session(s)

Course Contents:

  • A pragmatic and immediately applicable approach
  • A Six-Stage process
  • Skills building and action planning 
  • What are you trying to achieve?
  • What is the current situation?
  • Who are you trying to influence?
  • What makes them tick?
  • What strategy to use?
  • What skills and behaviours? 
  • Sources of Power
  • Intangible Primary Needs
  • Personal Styles
  • Persuasion methods
  • Relationship development action plan
  • Personal skills development action plan
  • Transferring learning back to the workplace


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