Mental Health First Aid

Course Aims:

To gain confidence in understanding common mental health problems and supporting colleagues/customers on a first aid basis. 

Course Objectives:

At the end of this course delegates will be able to:

  • Understand mental health and the factors that can affect wellbeing and performance.
  • Understand that we all have a mental health and how to build mental resilience.
  • Spot the triggers and signs of mental health issues.
  • Have the confidence to step in, reassure and support a person in distress.
  • Gain interpersonal skills such as non-judgmental listening.
  • Provide help on a first-aid basis.


  • 2 day/In house or consultant facilitated virtual training sessions

Course Contents:

  • What is mental health?
  • The impact of a good/poor mental health
  • Statistics 
  • Stigma and discrimination
  • What are the symptoms?
  • How to differentiate between symptoms.
  • How can you spot them in others?
  • What causes us to have poor mental health?
  • The defences we create to deal with emotions
  • What can we do to build a better mental health?
  • The signs to look for – good or poor mental health
  • Stress and thinking disorders
  • Anxiety
  • Eating disorders
  • Self harm
  • Personality disorders
  • Addiction and alcoholism
  • Depression
  • Psychosis
  • Schizophrenia
  • Suicide
  • Bipolar
  • The risk factors
  • Medication
  • Therapy; CBT, Psychodynamic and others
  • Yoga, Meditation and Mindfulness
  • Self help to build good mental health
  • The impact of physical health on mental health
  • What works best for different symptoms
  • The boundaries you need to have to help others


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