Facilitation Skills

Course Aims:

This course is designed to equip delegates with the essential skills for facilitating meetings and teams. 

Course Objectives:

At the end of this course delegates will be able to:

  • Understand the role of a facilitator.
  • Facilitate open discussion through listening, questioning and summarising skills.
  • Be confident in dealing with individual and group behaviour.
  • Deliver better outcomes from meetings.


  • 1 day/In house or consultant facilitated virtual course / online training session(s)

Course Contents:

  • What is facilitation and why is it important?
  • Expectations – role of a facilitator
  • Posture and assertive communication
  • Questioning and summarising
  • Listening
  • Use of body language
  • Identifying the problem
  • Generating ideas
  • Solving problems
  • Gaining consensus
  • Setting expectations
  • Encouraging participation
  • Handling disagreements
  • Making proactive interventions
  • Dealing with difficult situations
  • Objectives, purpose and outcomes
  • Process
  • Agenda
  • Facilitation practice
  • Transferring learning back to the workplace


We are a leading edge provider of leadership and management development interventions, talent assessment services and formal training courses.