Psychological Safety at Work - How to Build and Maintain it
Psychological Safety is a belief that one will not be punished, humiliated, or perceived negatively for speaking up with ideas, questions, concerns, or mistakes. It has been proven to be a key – if not the most important – component of high performing teams. Studies have shown that team members often remain silent even when they believe that what they have to say could be very important. This results in unreported problems, missed opportunities, tragedies that could have been easily avoided, and great ideas never even making it to the table.
This course will offer a practical, hands-on guide to shows how leaders can build psychological safety in their teams and organisations. By creating a nurturing, performance-oriented environment where employees feel included, engaged, and encouraged to contribute their best efforts and ideas, leaders will see their teams begin to perform beyond their wildest expectations.
At the end of this course delegates will be able to:
- Explain what Psychological Safety is and know how it relates to accountability.
- Measure and discuss Psychological Safety within their team.
- Identify what helps and hinders Psychological Safety in work teams.
- Use a Neuroscience coaching tool to foster Psychological Safety.
- Take concrete action to foster Psychological Safety within their teams.
- 2 days/In house or consultant facilitated virtual training session(s)
- Understanding Psychological Safety and why it is essential to create a safe environment at work.
- The links between Psychological Safety, Performance, and Accountability.
- The 4 stages of Psychological Safety.
- What do Psychologically Safe environments look like?
- A simple tool to begin assessing Psychological Safety and discussing it within teams.
- The role of leaders in developing Psychological Safety.
- Strategies that leaders can adopt to drive psychological safety in their team.
- Psychological safety action plan.
- How Neuroscience helps us to better understand Psychological Safety.
- How to use the SCARE model to coach and problem solve for Psychological Safety.
- Review and transferring learning back to work.