Mentoring Essentials

Course Aims:

The overall purpose of this course is to enable delegates to be able to mentor effectively, using a range of models, skills and approaches that will be both practical and immediately beneficial to both mentor and mentee.

Course Objectives:

At the end of this course delegates will be able to:

  • Set up, manage and deliver mentoring in a highly effective manner.
  • Adapt and use a variety of mentoring models, dependant on the situation.
  • Offer suggestions, advice and feedback in a variety of proven methods.
  • Review their own mentoring practise and identify improvements to continually increase their effectiveness.


  • 1 day/In house or consultant facilitated virtual course/online training session(s)

Course Contents:

  • What it is and why it is important?
  • Context for professional and personal development
  • Important differences between coaching, mentoring & training
  • Building rapport and trust
  • Non verbal communication/use of body language
  • Active Listening
  • Questioning approaches & effective challenging
  • Summarising, reflecting and paraphrasing
  • Methods of offering suggestions & advice
  • Approaches to instilling confidence, self-belief and action in the mentee
  • Understanding and eliciting people’s drivers
  • Impact of values and beliefs on mentoring
  • Mentoring models, GROW, CLEAR, JERICHO
  • Practical application of mentoring models
  • Contracting issues
  • Clarifying objectives and progress measurements
  • Respective roles and responsibilities
  • Handling challenges in mentoring relationships
  • Objectives, and outcomes of each session
  • Process, practical application of models
  • Handling challenges in sessions
  • Reviewing session & importance of feedback
  • Reviewing own mentoring skills & practise
  • Transferring learning back to the workplace


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