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Managing Diversity
Course Aims:
This course is aimed at managers to raise awareness about the importance of diversity in organisations today. It is designed to give a broad overview of their management role and responsibilities in creating a positive working environment.
Course Objectives:
At the end of this course delegates will be able to:
- Understand the main legislation that underpins Diversity.
- Recognise the benefits of managing Diversity to the organisation.
- Develop an awareness of cultural differences in behaviour.
- Challenge unacceptable behaviour.
Duration/Location:
- 1 day/In house or consultant facilitated virtual course/online training session(s)
Course Contents:
- Defining and managing Diversity
- The business case for Diversity
- The legislative framework
- Legislation that underpins Diversity
- Race and sex discrimination
- Disability discrimination
- Harassment and bullying
- Creating a positive working environment
- Impact of stereotyping and prejudice
- Challenging unacceptable behaviour
- Developing your staff and providing Diversity objectives and targets
- Practical exercises
- Identifying the diverse nature of the organisation and the business’s client base.
- Ensuring socially inclusive services
- Practical exercises
- Disciplinary interview practice
- Transferring learning back to the workplace
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