Leading in a Hybrid Environment

Course Aims:

This course is aimed at equipping managers and team leaders with the skills, confidence and capability to work effectively in a hybrid environment, focussing on outcomes, building autonomy, trust, and teamwork, and being flexible about how results are achieved.  

Course Objectives:

At the end of this workshop delegates will be able to:

  • Have the right mindset and approach to lead and manage in a hybrid environment.
  • Have understood and learned the behaviours that a hybrid environment requires.
  • Be equipped with frameworks and structures to better understand the hybrid environment and manage accordingly.
  • Be prepared to lead on hybrid working across the organisation by building relationships and citing own successes.


  • 1 day/In house or consultant facilitated virtual course/online training session(s)

Course Contents:

  • How hybrid is your team?
  • Structure and strictures: who should be where & when
  • What should be in – and out of – the office
  • Management by outcomes
  • Individual consideration
  • Teamwork at a distance
  • Continuous improvement
  • Causes of conflict in hybrid working
  • Collaborative problem solving
  • Agreeing standards and ways of working
  • Maintaining motivation
  • Using innovative and adaptive behaviours
  • Group dynamics: Direction, Structure, and Support
  • Creating trust, autonomy and empowerment
  • Being seen and heard – the right way
  • More Outcome Based Management strategies
  • Developing people while delivering results
  • Transferring learning back to the workplace