Delegation Skills

Course Aims:

This course is designed for managers, supervisors or team leaders who need a better understanding of how and when to delegate. This practical course provides an insight into one of the core skills all managers must possess – delegation. As well as exploring what to delegate and when, it will also provide vital coaching tools and techniques that are fundamental to delegating effectively.

Course Objectives:

At the end of this course delegates will be able to:

  • Recognise what should and shouldn’t be delegated.
  • Empower and develop individuals.
  • Be competent in techniques to overcome resistance and delegate in practice.


  • 1 day/In house or consultant facilitated virtual course/online training session(s)

Course Contents:

  • The three greatest sins of British management
  • Why we avoid delegating
  • The benefits of delegating
  • Focusing on objectives rather than tasks
  • Using delegation as a motivational tool
  • Introducing a detailed structure on how to delegate effectively
  • Ensuring a successful outcome for all involved
  • How to maximise the skills of your team members
  • What should and should not be delegated
  • Analysing the different management styles
  • Improving your listening and coaching skills
  • How to deal with different ability and confidence levels
  • How to give developmental feedback and appraise your staff
  • Case studies
  • Role plays
  • Preparation and planning
  • Communicating decisions
  • Transferring learning back to the workplace


We are a leading edge provider of leadership and management development interventions, talent assessment services and formal training courses.