Coaching Your Team to Drive Performance
Course Aims:
This workshop will provide the delegates with practical experience of how to give feedback to others and develop the performance of their staff using coaching.
Course Objectives:
At the end of this workshop delegates will be able to:
- Create realistic but inspiring plans for improving their team’s performance.
- Engage their employees in the development process.
- Give employees feedback they’ll actually apply.
- Use coaching to drive individual and team performance.
- Balance coaching with the rest of their workload.
Duration/Location:
- 1 day/In house or consultant facilitated virtual course/online training session(s)
Course Contents:
- Fundamental Vs mature coaching
- Coaching in the line Vs external coaching
- Coaching continuum
- Key attributes
- Active listening
- Effective questioning
- Powerful coaching questions
- Importance of constructive feedback
- Model for giving feedback
- Feedback hints and tips
- Key standards and expectations
- Circle of influence
- Development activities
- Skills Practice
- Reviewing practice sessions
- Advice for a First Time Coach
- Individual Development Plans
- Transferring learning back to the workplace
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