Advanced Performance Management Skills

Course Aims:

To build on the delegates’ existing performance management skills and to give them additional skills and knowledge to develop even greater performance from their people.

Course Objectives:

At the end of this course delegates will be able to:

  • Understand what best practice looks like and be able to align their performance management approach with the strategic direction of the organisation.
  • Be able to use their understanding of human drives to raise performance in their staff and enable them to give their best.
  • Be confident to take a different, more advanced approach to managing the performance of their staff.
  • Be competent in techniques to overcome resistance and improve self-responsibility.


  • 1 day/In house or consultant facilitated virtual course/online training session((s)

Course Contents:


  • Course objectives and agenda
  • Participants’ objectives



  • Management rights and responsibilities
  • Employee rights and responsibilities
  • Performance Management responsibilities 



  • How culture impacts performance and behaviour
  • What other organisations do
  • Best practice performance management processes
  • Linking performance management to the organisation’s strategies (Business, L&D etc)



  • The changing nature of the workplace
  • What the science says about human motivation
  • Why ‘carrot and stick’ performance management doesn’t improve engagement or performance 
  • How to use human drives to improve engagement and performance
  • Creating the right culture to allow people to flourish



  • Taking a different approach
  • Focusing on outcomes rather than tasks
  • The 4 R’s performance management tool
  • What not to review or give feedback on
  • Tips to encourage commitment and self responsibility


  • Transferring learning back to the workplace


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