Coaching Conversations

Course Aims:

To understand what coaching is and its applications at work.  To build knowledge of psychological communication models and techniques to use in a practical way at work.  Powerful work-based coaching can increase our focus and capacity, drive engagement and impact, and reduce both overwhelm and dependency. This course will help managers – stretched more thinly than ever – become a more effective support to their co-workers by developing and applying a coaching habit, as part of the work they already do and not in addition to it. This will not be a flash-flood of training. We will practice, reflect on and embed two key coaching techniques and receive personal feedback following each skills practice.

Course Objectives:

At the end of this workshop delegates will be able to:

• Explain the differences between coaching, mentoring, and other leadership styles and approaches
• Adopt a coaching mindset and approach as part of their day-to-day managerial activity
• Use two coaching techniques: the “Coaching Habit” technique and the “Gibbs Reflective Cycle”
• Use a range of core coaching skills (e.g. focused questioning, appropriate challenge, knowledge of habit development) to enhance their coaching approach and know when and how to apply these in a practical way
• Be more helpful to their colleagues’ growth and performance by providing fewer answers, giving less advice and immersing them more thoroughly in their own learning and know how to build trusting and sustainable working relationships
• Know how to use coaching to maintain safety and manage difficult conversations
• Develop awareness of self and others

Duration/Location:

• 2 day/In house or consultant facilitated virtual course/online training sessions