Change Management Skills
Course Aims:
This course is designed to provide delegates with the skills necessary to lead organisational change effectively.
Course Objectives:
At the end of this course delegates will be able to:
- Recognise the reasons for change and the effects it has on the organisation and people.
- Identity the ways in which people react to change and know how to manage the process of transition in themselves and others.
- Lead staff through periods of transition and use the key skills of giving feedback, counselling and influencing.
- Use techniques to increase commitment in teams during times of change.
Duration/Location:
- 2 day/In house or consultant facilitated virtual course/online training sessions
Course Contents:
- The reasons for change
- Understanding organisational change
- Understanding how people react to change
- Managing the pressure
- Strategies for managing stress
- Transition stages
- Management strategies for each stage
- Supporting the process of transition in others
- Understanding how and why people behave the way they do
- Managing your own behaviour
- Influencing the behaviour of others
- Developing team work in challenging times
- Increasing team involvement
- Developing collaborative team behaviours
- Increasing team involvement
- Empowering your staff to enable change
- Situational Leadership
- The Manager as a Coach
- Counselling tools and techniques
- Transferring learning back to the workplace
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