Advanced Performance Management Skills
Course Aims:
To build on the delegates’ existing performance management skills and to give them additional skills and knowledge to develop even greater performance from their people.
Course Objectives:
At the end of this course delegates will be able to:
- Understand what best practice looks like and be able to align their performance management approach with the strategic direction of the organisation.
- Be able to use their understanding of human drives to raise performance in their staff and enable them to give their best.
- Be confident to take a different, more advanced approach to managing the performance of their staff.
- Be competent in techniques to overcome resistance and improve self-responsibility.
Duration/Location:
- 1 day/In house or consultant facilitated virtual course/online training session((s)
Course Contents:
- Course objectives and agenda
- Participants’ objectives
- Management rights and responsibilities
- Employee rights and responsibilities
- Performance Management responsibilities
- How culture impacts performance and behaviour
- What other organisations do
- Best practice performance management processes
- Linking performance management to the organisation’s strategies (Business, L&D etc)
- The changing nature of the workplace
- What the science says about human motivation
- Why ‘carrot and stick’ performance management doesn’t improve engagement or performance
- How to use human drives to improve engagement and performance
- Creating the right culture to allow people to flourish
- Taking a different approach
- Focusing on outcomes rather than tasks
- The 4 R’s performance management tool
- What not to review or give feedback on
- Tips to encourage commitment and self responsibility
- Transferring learning back to the workplace
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