Training Courses

Team Working

Course Aims:

This course is designed to help managers develop more effective and productive working relationships both in their teams and across the organisation.

We recommend that the participants and their teams complete our Team Barometer feedback questionnaire before the workshop.

Course Objectives:

At the end of this course participants will be able to:
  • Recognise the role of communication within the team.
  • Develop an understanding of the team’s strengths and areas for improvement.
  • Develop an action plan to improve team effectiveness.

Duration:

1 Day

What is a Team?
  • 'Group of people' -Vs.- 'A Team'
What makes a Team effective?
  • Examples of high performing teams
  • Characteristics of effective teams
  • Experiences of effective team work
Team development tools
  • Clarity of purpose
  • Team objectives and goals
  • Team roles and responsibilities
  • Team processes
  • How the team communicates, resolves conflicts
  • Team behaviours
Team Barometer Feedback
  • What does the feedback say?
  • What are my team’s strengths and weaknesses?
  • What are the key issues?
Stages of Team Development
  • Stages of Team Development
  • Role of the team leaders
  • Identifying the team purpose
  • Managing the team behaviour
  • Clarifying the team roles
Developing an improvement plan
  • Key issues for improvement
  • Stop-Start-Continue
Action planning
  • Transferring learning back to the workplace
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