Training Courses

Facilitation Skills

Course Aims:

This course is designed to equip participants with the essential skills for facilitating meetings and teams.

Course Objectives:

At the end of this course participants will be able to:
  • Understand the role of a facilitator
  • Facilitate open discussion through listening, questioning and summarising skills
  • Be confident in dealing with individual and group behaviour

Duration:

This course can be run as a 1 day or 2 day program depending on requirements.

Role of a facilitator
  • What the role is
  • Expectations
Core facilitation skills
  • Posture and assertive communication
  • Questioning and listening
  • Summarising
Facilitating groups
  • Generating ideas
  • Solving problems
  • Gaining consensus
Group behaviour
  • Encouraging participation
  • Handling disagreements
  • Dealing with difficult situations
Preparation
  • Preparing a discussion
  • Knowing the team
Facilitation in action
  • Facilitation practice
  • Action planning
Action Planning
  • Transferring learning back to the workplace
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