Training Courses

Decision Making

Course Aims:

This course is designed to improve the confidence and capability of the participants to make the right choices and decisions.

Course Objectives:

At the end of this course participants will be able to:
  • Resolve issues quickly and accurately
  • Utilise excellent judgement in decision making
  • Balance competing and sometimes conflicting demands

Duration:

1 Day

Personal effectiveness
  • Habits of effective people
  • Being clear about what is important
  • Managing time and priorities
Problem solving process
  • Types of problems
  • Framework for decision making
  • Collecting data
  • Divergent and convergent thinking
Good judgement
  • Identifying and managing risk
  • Separating and prioritising issues
  • Evaluating choices and consequences
Taking Action
  • Preparation and planning
  • Monitoring, control and feedback
Action Planning
  • Transferring learning back to the workplace
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