Training Courses

Appraisal Skills

Course Aims:

This course is designed to develop practical skills in planning and conducting effective appraisals.

Course Objectives:

At the end of this course participants will be able to:
  • Plan and undertake a structured performance appraisal.
  • Be clear about how to review performance and set new targets.

Duration:

1 Day

Introduction
  • Why appraise?
  • Experiences of good/bad appraisals
  • Issues and concerns around appraisals
Target setting
  • Overview of target setting
  • Areas to set targets
What should be appraised?
  • Job performance and targets
  • Personal development
  • Knowledge
  • What should not be appraised
Effective skills for appraisals
  • Effective questioning
  • Active listening
  • Building rapport
Preparing for an appraisal
  • Collecting relevant evidence
  • Preparing yourself and the appraisal
Documentation
  • The practicalities
  • Summarising and note taking
Conducting the meeting
  • Establish the right climate
  • Opening the appraisal
  • Giving constructive feedback
  • Inviting feedback
Action Planning
  • Transferring learning back to the workplace
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